Shipping Policy

Last Updated: May 2026

At Rubava, we work hard to process and ship orders as quickly and reliably as possible.

Order Processing Time

Orders are typically processed and shipped within 24 hours of payment confirmation, Monday through Friday, excluding weekends and U.S. holidays.

During periods of high demand, promotions, and holidays, processing times may take up to 5 business days.

All orders ship from our U.S. fulfillment center.

Shipping and Delivery Timeframes

Once an order has been processed and shipped, delivery times may vary based on the shipping method selected and the destination.

Estimated delivery times:

  • Standard Shipping (US): 3-5 business days after shipment

  • Standard Shipping (International): 10-14 business days after shipment

Please note that delivery estimates are not guaranteed and may be affected by factors outside our control, including carrier delays, weather conditions, customs processing, or peak shipping periods.

Free Shipping

Free U.S. shipping is included on all multi-bottle bundles.

Shipping Notifications and Tracking

Once your order ships, you will receive a confirmation email containing tracking information. Tracking updates may take 24-48 hours to appear after shipment.

Shipping Delays

While we aim to meet estimated delivery timelines shown on our website, delays may occasionally occur. Rubava is not responsible for delays caused by carriers, customs processing, weather events, incorrect shipping information, or circumstances beyond our control.

Subscription Orders

Subscription orders follow the same processing and shipping timelines as one-time purchases. Customers may manage, pause, or cancel subscriptions at any time through their customer portal or by emailing help@rubava.com.

Address Accuracy

Customers are responsible for providing accurate shipping information at checkout. Orders returned due to incorrect or incomplete addresses may require additional processing time and additional shipping fees.

Questions and Support

If you have questions about your shipment, please contact our customer support team at help@rubava.com